Refund Policy — wolf777

Wolf777 is committed to fair, transparent, and timely handling of refunds for paid services, subscriptions, and promotional offers. This Refund Policy explains eligibility, timeframes, how to request a refund, and the steps wolf777 takes to resolve payment disputes quickly and professionally.

Scope and applicability

This policy applies to all transactions processed by wolf777, including account upgrades, membership fees, add‑on services, and promotional purchases. If a third‑party provider processes a payment, wolf777 will explain the provider’s role and work with you to resolve the issue.

Refund eligibility

Refunds are available when a charge on wolf777 is caused by a technical error, duplicate billing, or unauthorized transaction.
Refund eligibility excludes change-of-mind purchases, usage-based fees already consumed, and fees clearly stated as non‑refundable at the point of sale.
Promotional credits and bonuses provided by wolf777 are typically non-refundable unless explicitly stated.

Timeframes and processing

wolf777 aims to process approved refunds within 7–14 business days of approval. The exact time to appear in your account depends on your payment method and bank.
If a refund is delayed, wolf777 support will provide status updates and an estimated completion date.

How to request a refund

Gather relevant details: account ID, transaction ID, date of charge, and a short description of the issue.
Contact wolf777 support at support@wolf777hub.com with the subject line “Refund Request” and include the details above.
wolf777 will acknowledge receipt within 48 hours, begin investigation, and request any necessary verification.

Verification and evidence

To protect users and wolf777, we may request identity verification, proof of the transaction, or additional documentation.
wolf777 treats all verification data securely and in accordance with our Data Protection Policy.

Unauthorized transactions and chargebacks

If you suspect an unauthorized charge related to wolf777, notify support immediately. wolf777 will investigate and may provisionally reverse charges while the case is reviewed.
Initiating a chargeback with your payment provider before contacting wolf777 may delay resolution. wolf777 will cooperate with banks and payment processors throughout the dispute process.

Partial refunds and adjustments

Wolf777 may issue partial refunds for services used partially or for billing errors that do not require a full refund. Adjustments will be clearly itemized in the refund communication.

Cancellation and subscription refunds

For recurring subscriptions, wolf777 allows cancellation from your account dashboard or by contacting support. wolf777 will clarify whether a prorated refund applies or if access continues until the end of the billing period.

Non‑receipt of digital goods

If you paid for digital goods on wolf777 and did not receive them, report the issue immediately. wolf777 will verify delivery and either resend the item or issue a refund as appropriate.

Exceptions and non‑refundable items

wolf777 does not refund winnings, fees paid to third‑party partners, or products explicitly labeled non‑refundable at purchase unless required by law.

Appeals and escalation

If you disagree with wolf777’s refund decision, submit an appeal to support@wolf777hub.com with “Refund Appeal” in the subject. wolf777 will escalate the case to a senior review team and respond with a final determination.

Contact and recordkeeping

Email: support@wolf777hub.com for all refund requests and appeals.
wolf777 retains records of refund requests and resolutions for audit and compliance purposes.

Policy updates

Wolf777 may update this Refund Policy to reflect operational or legal changes; material updates will be posted with a revised effective date. Continued use of wolf777 after updates constitutes acceptance of the revised terms.